Frequently Asked Questions (FAQ’s)

All our flooring is treated with a UV-cured lacquer, which gives it a smooth, easy to clean surface.

With any wood product it is wise to limit the amount of water that is used and we recommend regular vacuuming to control dust and prevent particles of grit from being walked into the surface.

Periodically the floor can be cleaned with a well wrung mop.

Use a neutral detergent, maximum pH 8.

Please ensure that any water that is applied becomes dry within one minute.

A spillage will not mark your floor if you wipe it up immediately.

Precisely milled and manufactured in Sweden, Kährs flooring is pre-finished. This means that 5 coats of polyurethane are applied before leaving the factory and it is ready to walk on at time of installation.

The flooring is installed over a 3mm foam underlay.

A real wood floor is a completely natural product, made from 100% genuine wood. Laminate floors although having a similar appearance to wood, are either made of Formica or plastic and as such cannot recreate the unique natural beauty of a wood floor. There is also no refurbishing a Formica laminate.

No, however we stock many beautiful alternatives. View products online or visit our showroom to view.

Yes we do. We can provide a seamless service from beginning to end.

Yes, a good selection is always available, however some species may be indent with a delivery time of 8-10 weeks.

In the Kährs range Jarrah, Jatoba and Merbau are the hardest.

Yes, the polyurethane changes colour. The lighter woods deepen somewhat and dark woods lighten somewhat.

No, especially not with adequate ventilation.

Yes, provided the temperature does not exceed 27 Celsius.(In certain dry climates Hard Maple and Beech may not be suitable. Please contact The Wooden Floor Company for further details).

Over 60 years ago Kährs pioneered a unique three layer construction of their wood floors and their carefully controlled moisture content eliminates up to 70% of the movement normally associated with solid timber flooring. Kährs wood floors therefore do not need to be nailed or glued to the subfloor. The boards lock together to give a perfectly flat floor with almost invisible joins. Because they are not glued they can be easily separated and relaid elsewhere.

Yes, our wooden floors do come with warranties. Please refer to our warranty information here.

The Wooden Floor Company have expert, professional installers, therefore can provide the total package; – supply and install and ongoing after sales service.

Yes, at a small charge.

We use a low VOC (Volatile Organic Compound)  one component, solvent free, flexible, polymer based adhesive.

Yes, our wooden floors can be layed over vinyl or tiles.

The timber expands, a 5-8mm gap is left and ideally covered by skirtings after the floor is installed, otherwise, beadings can be used or a flexible sealant.

Please contact The Wooden Floor Company so we can assist you to find a solution.

Yes – but only if the top hardwood layer is thick enough. Many high-quality engineered floors can be lightly sanded and refinished.

Yes, stiletto-type high heels will damage any wooden floor surface.

No, carpet to floor be height is generally the same or adjusted to make it level.

Yes, using Kährs Woodloc. Click here to see how.