Privacy Policy

The Wooden Floor Company wants you to be confident in your flooring selection.

Sample products are provided at a cost of $0.50 per sample if you wish to have them posted to you, or free of charge if you visit our showroom. This is so customers can view and compare flooring options before purchasing.

If you no longer require your samples, you are welcome to return them.

Samples can be posted back or returned in person to:

The Wooden Floor Company
3/159 Stoddard Road
Mt Roskill, Auckland

Please note that return shipping costs are the responsibility of the customer and are not refundable.

If you have any questions about returning samples, please contact us at [email protected].

Please note, this policy only applies to sample products ordered online. Please contact us for a copy of our full terms and conditions.